Privacy Policy

1. Introduction

Informed ("we", "our", or "us") is a local government transparency service operated for Barrow County (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

The Barrow Informed service is provided by Informed and specializes in delivering Barrow County government meeting summaries and civic information to residents.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service.

2.1 Types of Data Collected:

• Personal Data: Email address, name (optional), subscription preferences, and communication history
• Usage Data: Browser type, IP address, pages visited, time spent on pages
• Cookies: We use cookies to track your preferences and improve user experience

2.2 Purpose of Collection:

• To send you Barrow County government meeting summaries and newsletters
• To manage your subscription and preferences
• To communicate with you about service updates
• To analyze usage patterns and improve our service
• To comply with legal obligations

3. Data Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We use industry-standard encryption (HTTPS) and secure servers to protect your information.

4. Third-Party Services

We use third-party services to deliver our communications:

• SendGrid: For email delivery (subject to their Privacy Policy)
• Supabase: For data storage and authentication
• Stripe: For payment processing (if applicable)

We encourage you to review the privacy policies of these services. We are not responsible for their practices.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of communications at any time
• Port your data in a structured format

To exercise these rights, contact us at the email address below.

6. Retention of Data

We retain your personal data only as long as necessary for the purposes set out above. Once you unsubscribe, we will delete your data within 30 days unless legally required to retain it.

7. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete such information immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date above.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Company: Informed
Service Brand: Barrow Informed
Email: privacy@informed.com
Location: Barrow County, Tennessee